Members can reset their passwords by clicking on the forgot password link and following the instructions on screen. *Resetting your password also works to setup your password for the first time.
Remember to check your junk folder if you do not receive the forgot password email.
If you are still having issues, please contact info@lgaa.ab.ca.
The email address you register with must match the email address we have on file for your membership and your current year membership fees must be paid.
If your email address is correct, login to your profile and check that your membership has not lapsed.
If you still are having issues, please contact info@lgaa.ab.ca.
To access the members portal (videos, resources, and member question forum, etc.), you must login with the email that was used to create your membership.
If your email has changed, (example you are at a new municipality), please contact info@lgaa.ab.ca and provide your new email address and contact details. Until your new email address has been updated in our membership system, your member login will still be tied to your original email address, used to create your membership.
LGAA memberships are based on a calendar year. They run from January 1 - December 31 of the current year.
After subscribing, you will automatically receive notifications on a daily basis. You can change the frequency so that you receive notifications immediately after each member posting or receive summary at the end of each week. Follow these steps to update your notification settings:
Note: To access the Member Question Forum, members must manually subscribe by going to the Member Question Forum page, login and click on the subscribe link.
If you joined LGAA for the first time in 2022 or later, you received a promotional voucher of $100 towards any LGAA program. To use your credit voucher, please follow this instruction guide.